We keep billing simple: month to month, no contracts and no automatic withdrawals. Here's how stopping, holds and refunds work.

Your free first session

Your first session is free. We don't ask for payment information to book it.

Monthly memberships and programs

Memberships and program fees are paid month to month on the payment date you choose at signup. Nothing is charged automatically, so there's nothing to cancel and no fee for stopping. To stop training, just let Coach Hanson know before your next payment date.

Missed sessions aren't refunded. Going away? Ask about a hold before you go. A hold pauses your membership, but it isn't a refund. If an injury, illness, family emergency or move comes up, talk to Coach.

Open Gym session packs

Open Gym session packs must be used within 3 months of purchase and aren't refunded.

Your cancellation rights under Florida law

Florida law gives members of health studios certain cancellation rights, and we honor them. You can cancel and receive a refund:

Within 3 days of signing up, not counting weekends and holidays. We may keep a prorated amount for days that have passed or services you used.
If the athlete dies or becomes physically unable to use a substantial part of the services. We may ask for a doctor's note.
If we move more than 5 driving miles and don't offer an equivalent facility within 5 driving miles within 30 days, at no extra cost.
If we go out of business.

For the last three, the refund covers the unused part of what you paid. To cancel under any of these, tell us in writing, by email to teamfloridanortheast1@gmail.com or by mail to 5730 Bowden Road #204, Jacksonville, FL 32216. We'll send any refund within 30 days of your notice.

USA Weightlifting membership and meet fees

USA Weightlifting membership is bought from USA Weightlifting, and its refund rules apply. If a meet is canceled, your coach-at-meet fee is refunded.

Community partners

Partnerships are paid advertising and sponsorship for one year. Questions about a partnership payment? Talk to Coach.

Questions

Call or text 904-502-2196, email teamfloridanortheast1@gmail.com, or talk to Coach at the gym. Your signup agreement may include more detail, and if it gives you more rights than this page, those apply.

Refund policy